Client services
Inspect first,
then decide.
Every watch is inspected with you before purchase, so all sales are final.
Can I return the watch?
No. Watches are not returned or refunded after purchase. Before you buy, the watch is inspected with you, so you can confirm its condition, reference and accompanying items first.
The agreed sale terms do not limit any applicable statutory rights.
Before you buy
Ask for current photographs, the condition details and the box and papers included, and inspect the watch with our team before purchase. Confirm the price, payment, delivery and any delivery charges in writing before you commit.
Something needs attention?
If the watch or delivery differs from what was agreed, contact the team with the watch reference, purchase details and a clear description of the issue. Ask for the next steps before arranging shipment.
A question in mind?
Speak directly with our team about a watch or your arrangements.